Customer Service Representative

City : Montréal

Province / State : Quebec

Job description :

For this Customer Service Representative position, our client is looking for someone who will provide the best possible service to answer questions about their products, services, policies and claims through inbound calls, chats and emails. Problem solving skills are important as this position requires finding solutions to customer issues in a friendly and proactive manner. The job also involves making sure clients have the right information and support for their financial and health goals. 

What they offer:
- Rewards and Recognition: Competitive salary and bonuses, as well as a quarterly incentive plan worth up to an additional $5,600 per year, full benefits from day one of hire, and 3 weeks vacation!
- Work/Life Balance: Take the weekends off! The customer service center is open Monday through Friday from 8am to 8pm. Also, 100% remote at this time. 
- Training and support for your progression: A comprehensive, paid training program with a defined career progression plan and opportunities for advancement within 2 years. 
 

Skills and qualifications :

What do you need to succeed? 
- Exceptional communication skills in both English and French
- Team orientation, ability to problem solve
- Willingness to learn
- Ability to succeed in a fast-paced environment
- You must be able to obtain reliability status with the Government of Canada.
Recent graduates of all levels of education are encouraged to apply!  

If you are ready to take on this leadership role, please contact Sandra Majchrzak at 514-288-1500 #508. You can also send your cover letter and resume to smajchrzak@exotalent.ca, indicating the job title in the subject line of your email.

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By sending us your resume, you agree to being included in our database and your candidacy will be kept for an undefined period of time.